senior residents
Seniors
When Culture Matters Most
Joe Cuticelli
Joe Cuticelli

CEO, Seniors

Sodexo North America

Those of us associated with senior living often receive several industry newsletters every morning. They almost always include the latest on the hottest topic — staffing, specifically the challenges faced in hiring, training and retaining committed employees to care for residents.

The situation is serious; LeadingAge statistics show that the average employee turnover at Life Plan Communities is 42 percent. National senior living research firm Holleran conducted a study that revealed the average new employee’s “honeymoon period” lasts about a year, Senior Housing News reported.  After that, things get challenging and retention falters. (more…)