senior residents
Seniors
How Technology May Be Threatening Your Business
Lindsay Casillas
Lindsay Casillas
Senior Vice President of Sales and Business Development Sodexo Seniors, North America

Programs like Uber, Grubhub and FaceTime can keep residents out of senior living. So how do we compete?

Years ago, as a community sales manager, I could scan a brochure and find a service or amenity that would make the difference in the daily life of a resident.

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Seniors
When Culture Matters Most
Joe Cuticelli
Joe Cuticelli
CEO, Seniors
Sodexo North America

Those of us associated with senior living often receive several industry newsletters every morning. They almost always include the latest on the hottest topic — staffing, specifically the challenges faced in hiring, training and retaining committed employees to care for residents.

The situation is serious; LeadingAge statistics show that the average employee turnover at Life Plan Communities is 42 percent. National senior living research firm Holleran conducted a study that revealed the average new employee’s “honeymoon period” lasts about a year, Senior Housing News reported.  After that, things get challenging and retention falters. (more…)