
Data Analytics for Healthcare Outcomes
“Big Data,” the phenomenon every industry and professional is hailing as the next great innovation-driver, has its origins in part in the healthcare industry. In today’s fast-paced environment, Big Data is likely to play an increasing role in helping hospitals stay ahead of the curve in the ever-changing healthcare industry. (more…)

Sodexo Global Healthcare
Ten years ago it was enough to treat patients’ clinical needs—if the medical or surgical treatments were a success, the patient left satisfied. Improving the patient experience was a supplemental priority for hospitals. Now patients and potential patients pay attention to how they receive clinical treatments and how healthcare providers communicate with them both before and after they leave the hospital. Their perception of care drives hospital revenue and reimbursements, hence making Patient Experience a core element of healthcare services. (more…)

Sodexo Healthcare,
North America
Since the launch of the Affordable Care Act (ACA), minorities across the U.S. have made significant gains in healthcare coverage. The Henry J. Kaiser Family Foundation reports that between 2013 and 2015 the uninsured rates fell for all racial and ethnic groups. While the future of the ACA is uncertain, the fact is that our country is becoming more demographically diverse. Pew Research projects that by 2055 there will not be a single racial or ethnic majority. (more…)

As demographic shifts accelerate the changing global workforce, leaders who leverage the diversity of their employee populations and create an inclusive culture, could see higher levels of safety and engagement within their organization. While there is not necessarily a causal relationship between inclusion, safety, and engagement, some studies reflect a correlation between these indicators and positive business outcomes. (more…)

Chief Administrative Officer,
Mackenzie Health & Chief Financial Officer,
Mackenzie Innovation Institute
I am pleased to report that Mackenzie Innovation Institute (MI²) has just entered into a new innovation partnership with Sodexo, our current supplier of comprehensive non-clinical support services. (more…)

This is the final blog in a continuing series based on the findings from the Sodexo 2016 Healthcare Compendium, a compilation of research that examines the increasing trend toward a focus on value in the healthcare sector. Read the full article: Trends in Population Health Management (more…)

This is the fourth in a continuing blog series based on the findings from the Sodexo 2016 Healthcare Compendium, a compilation of research that examines the increasing trend toward a focus on value in the healthcare sector. Read the full article: Trends in Healthcare Technology
Most major communities have one or more main hospitals, each surrounded by aligned patient-centered medical homes, specialty clinics, outpatient doctors’ offices, ambulatory clinics, urgent care centers and often, smaller, outlying hospitals. The individual entities within each network need to work in concert with each other, but it can be challenging to communicate efficiently so that patient information is secure, consistent and compliant.

Health Care Systems,
Sodexo North America
This is the first in a continuing blog series based on the findings from the Sodexo 2016 Healthcare Compendium, a compilation of research that examines the increasing trend toward a focus on value in the healthcare sector. (more…)

The desire and necessity to improve seniors’ healthcare experience presents both opportunity and motivation for improved collaboration between acute and senior care providers. Recently a roundtable brought together stakeholders from strategic and geographic aligned acute care and senior living organizations to work collaboratively together to answer the question “How can hospitals and senior living providers work better together?” (more…)

Recently stakeholders from strategic and geographic aligned acute care and senior living organizations came together to work collaboratively to answer the question “How can hospitals and senior living providers work better together?” Attendees of The Role of Acute Care and Senior Living in an Integrated Healthcare Delivery System Roundtable, were eager to collaborate, knowing the results could be significant. As I’ve mentioned in previous blogs, acute care hospitals and senior living providers are grappling with new realities: our elders are living longer and want to live healthier, while the government is challenging providers to do more with less. Acute and senior living providers can make a difference in quality of life when we collaborate to create a health and well-being culture in our communities, one that reduces the need for hospital admissions. For example:

The desire and necessity to improve seniors’ healthcare experience presents both opportunity and motivation for improved collaboration between acute and senior care providers. Recently a roundtable brought together stakeholders from strategic and geographic aligned acute care and senior living organizations to work collaboratively together to answer the question “How can hospitals and senior living providers work better together?”

The patient experience doesn’t end at the hospital door. What happens next often defines the long-term outcome for the patient, especially for seniors—and the hospital’s financial outcome as well. Acute care hospitals and senior living providers are grappling with new realities: our elders are living longer and want to live healthier, while the government is challenging providers to do more with less.

A systems-based approach to improving health considers all factors involved in caring for patients and the many factors that influence one’s quality of life. The integration of people, processes, policies, and organizations is critical to promoting better health at lower cost. For example, we can close the clinic-to-community gap by using an integrated systems approach that connects employers, healthcare providers, community-based organizations and family/community relationships.