According to a The Gallup Organization’s Twelve Elements of Great Managing, praise and recognition are essential building blocks of great workplaces but unfortunately these are the same elements that consistently receive the lowest ratings from employees. Therefore, I guess it is not surprising that Gallup also found only 13% of employees worldwide feel truly engaged at work. Getting the best performance out of your employees means keeping them engaged. The bottom line is that when employees feel truly valued and appreciated, they are more productive, serve your customers better and are more likely to stay with the company. I often work with companies that want to achieve a higher level of employee engagement but think the costs associated with implementing an employee recognition program will be prohibitive. I always tell them the same thing – Employee recognition is not a cost or expense; it is an investment in the growth and development of your business.
CEO, Benefits & Rewards Services Sodexo USA