There’s been good news lately coming from the U.S. Bureau of Labor—employers added more jobs in July and the unemployment rate fell to a near 18-year low. As the American economy continues to strengthen, I believe big companies need to think broader than simply job creation. We need to be thinking about providing opportunities for …
Many things have changed since I started out. Many, many things. Back in the day I would have been using a pen to write this blog.
I digress. I work on college campuses and one of the major differences I see today is what I think is a misunderstanding about entry-level jobs. (more…)
Will a design change in the office solve workplace conflicts?
How about more natural light?
How about a plant on every desk?
Or mediation classes and free tea?
The answer may surprise you. A new study shows that when employers experimented with interventions that targeted employee well-being – specifically the emotional intelligence of their workforce – they saw a significant boost in happiness and creativity. (more…)
Benjamin Franklin said that nothing in life is certain except death and taxes but I think Ben may have missed something. Change is an item we should add to the list. (more…)
“I’m not afraid of an army of lions led by sheep. I’m afraid of an army of sheep led by a lion.” It’s a quote about leadership that is famously attributed to Alexander the Great. The quote vividly describes a charismatic leader who empowers those who follow, while also inspiring in them courage. (more…)
Gaithersburg, MD, April 26, 2018 – Sodexo, world leader of quality of life services, today released its 2018 Global Workplace Trends report, featuring fresh insights to global workforce leaders and decision makers. The report highlights the most critical factors affecting the future of work and demonstrates how an improved workplace experience is key to increasing companies’ performance and leads ultimately to better employee engagement. (more…)
As we celebrate Women’s History month and the recent International Women’s Day—with my company, Sodexo, making the courageous decision to celebrate every day as International Women’s Day—I’ve thought a lot about the role and responsibilities men have in advancing gender equality. (more…)
Energy & Resources
It’s estimated that disengaged workers cost the Canadian business economy over $350 billion annually in lost productivity. According to the Management Journal’s semi-annual Employee Engagement Index, approximately 60 percent of employees are not engaged, 15 percent are actively disengaged at work and only 25 percent are actively engaged. Why are these statistics important to businesses and economic growth? To remain competitive and grow as a business, organizations must stay focused on winning the talent war by hiring talented people and proactively working to keep them. Turnover costs are high — and not just in terms of replacement expense. It can also cost your company in productivity, and it’s demoralizing to other team members when they see good people leaving the organization. (more…)
As the weather starts to cool and we start seeing less sun each day, encouraging yourself to work out before or after work becomes harder and harder. (more…)
Business Transformation - Healthcare
This National Hispanic Heritage Month is a chance to learn more about the contributions that Hispanic and Latino Americans have made to our country — and about the contributions they’re poised to make in the future. (more…)
The Labor Day holiday has come to represent many things beyond the original vision put forth by union leaders in the nineteenth century. For some, it represents one final dash to the beach for an end-of-summer celebration. Maybe it’s a small town parade with marching Cub Scouts and glad-handing politicians. For others it’s the perfect opportunity to replace an aging washing machine thanks to a “Biggest Labor Day Sale EVER!” None of these things are bad, in fact they have become part of the rituals we’ve come to enjoy each September. (more…)
The NFL season kicks-off on Thursday, September 7, when the Kansas City Chiefs face off against the Super Bowl champion New England Patriots. With the start of the NFL season comes fantasy football. More than 33 million people will play fantasy football, according to the Fantasy Sports Trade Association. Coworkers may join a fantasy football league where they pick virtual teams to play against one another. Whether or not it’s a company-organized event, research has shown that fantasy football leagues can boost employee morale. (more…)
A strong company requires core values, exceptional leaders and dedicated employees, among other attributes. Unfortunately professional development for employees is often overlooked despite its highly beneficial impact on company performance. Industry leaders know that professional development is necessary to help employees achieve their full potential. However, many don’t realize the benefits of professional development also …
As April rolls in, baseball is getting into in full swing. Whether you enjoy casually watching your favorite teams on the big screen, or you just go to the games for the food and fun, there are several business lessons you can learn from America’s favorite pastime. Like business, baseball is a game of strategy and planning. In a single inning anything can happen, and each play comes with an element of unpredictability. So how do teams and coaches make informed decisions? And what can you learn from their strategies? Here are three business lessons you can learn from baseball. (more…)
In the past, workplaces were designed with the employer in mind. The goal was to get the most productivity out of each employee—often without taking into account the quality of those employees lives. But as a new generation enters the workforce, ideas about how to keep employees productive are changing. We now know that employee engagement boosts productivity over the long term and that creativity keeps companies competitive in a changing world. As a result, workplace design is evolving to put the employee experience first. (more…)
Sodexo North America
Every year during March Madness, fans unite to cheer on their favorite teams as they play in college basketball’s biggest tournament. Madness aside, fans look to one person to lead their team to the championship title — the coach. While March Madness takes place only once a year, coaching a winning team in the business world is a year-round job. Leading a team to victory means coaching employees through mistakes and applauding their successes, among other key strategies. (more…)
Members of Generation Z, the youngest generational cohort, are beginning to enter the workforce. Raised in the era of constant communication and instant gratification, these individuals pave the way for a restructuring of our current workforce. As thought leaders, our job not only calls upon us to monitor workplace trends, but to recognize who influences these changes and the challenges and opportunities they present in the workplace. (more…)
If you’re like many American workers, you collaborate with colleagues who work remotely on a regular basis. In the U.S. alone, 3.7 million employees now work from home at least half the time. New data suggests that this scenario will only become more common—80 to 90 percent of the American workforce expresses a desire to …
You may have watched this weekend’s NBA All-Star game, but do you know why those players were picked to play? It’s not about points scored or minutes played, and it’s not about the dollars they earn for team owners. They’re chosen by the people most touched by their work. The NBA lets fans pick half of the starting players — and the rest are picked by fellow players and the media who cover them. Coaches pick the reserves. The stars are brought into this national spotlight because their work has made an impression on the people closest to the game — and it’s the fact that fans, peers, reporters, and coaches are responsible for the selection that makes the occasion even more special for the players. (more…)
Schools, Sodexo North America
Every year, about 13 percent of the nation’s 3.4 million teachers transfer to different schools or leave the profession altogether, according to the Alliance for Excellence in Education in collaboration with the New Teacher Center. It’s estimated that over 1 million teachers move in and out of schools annually, with 40 to 50 percent of teachers quitting within five years.
This issue doesn’t just impact schools, it impacts the entire community, including parents, local companies, and other stakeholder groups. Teacher attrition costs state governments between $1 billion and $2.2 billion annually. (more…)
On Sunday, Americans will gather around their televisions to watch the biggest football game of the year. We’ll see teammates forge relationships on the field, work together, and take home the title. At work, we want our teams to succeed, too. We want our entry-level employees to make a big impact just like the rookie on our favorite team did. And we hope our senior executives lead as effectively as the veteran QB does. In fact, by studying leadership on the field, we can learn great strategies for leadership in the workplace. (more…)
Winter brings long nights, cold temperatures—and high energy bills. All of that artificial heat and light uses up energy resources and costs a lot.
While we’re often focused on not running up our heating bills at home, it’s just as important to be aware of skyrocketing costs at the office. Here are a few areas to focus on when cutting costs. (more…)
Most of us spend at least half of our waking hours at work, so why not make it fun? In fact, research has shown that creating a feeling of optimism and happiness at work can improve employee performance. A survey of HR managers showed that the majority encourages fun at work because they believe it benefits both the individual and the organization. (more…)
Do there seem to be an awful lot of twenty and thirtysomethings walking around your office these days? Millennials are now the largest generation in the U.S. workforce—they passed Generation X in 2015, according to the Pew Research Center.
With so many Millennials in the workforce, developing their talent is important to every organization’s future. Here are a few tips on how to effectively mentor this unique generation.
The New Year is always an excellent time for employers to reflect on the previous year and plan for the coming year.
In doing so, it’s important to also reflect on how your company has prioritized improving employees’ quality of life. Meaning, over the past year, has your organization conducted or implemented initiatives that help employees manage their health and wellbeing? Or, made it easier for employees to manage their work responsibilities, as well as their personal ones (e.g., family care). Other factors that impact employee quality of life include the quality of their work environment, the recognition they receive, and their ability to grow and learn at work. (more…)
Asset Management and Engineering
Every organization has a mix of assets on its balance sheet. These probably include infrastructure, human resources, financial assets, as well as some “intangibles.” The key to an organization’s success is getting the most value out of each one.
This is the time of year when we reflect on the many things that those who have served in the armed forces have given to our country. But as service members like me know, serving in the military can give you back just as much. Serving as a Navy reservist gave me many skills that I brought with me to the workplace. But, at the same time, I could never have fulfilled my service without a supportive employer. (more…)
I’m one of more than 21 million veterans in the U.S. today. After serving more than 20 years in the U.S. Marine Corps, I was ready to transition to the civilian workforce back in 2005. At first, I questioned how my military skillset would translate to a civilian job. However, after spending the last 11 years in the civilian workforce, I have found that my military experience has helped me thrive and actually create an entire career path.
By 2025, there will be over 8 billion people on our planet, and one in 10 will be over 65. That has huge implications for our country. It will also have a major impact on the senior living industry. As the population increases—and as baby boomers age—more people than ever will choose to move into senior living communities. (more…)
The corporate real estate (CRE) industry plays an increasingly important role in helping businesses enhance their workplace strategy. This profession is instrumental in designing workplaces that impact employee engagement, performance and wellness. These factors not only impact business results but also affect employee Quality of Life. (more…)
One of the major demographics shifts over the last decades has been the rise of women in the workplace. With women making up nearly half the workforce, there are more working moms than ever before.
For new moms, returning to the office after maternity leave can be difficult. But there are steps that you and your workplace leaders can take to make sure your transition goes smoothly. (more…)
This week, Sodexo participated in the “Upskilling America’s Workforce: Preparing for the Future of Work by Aligning Business and Education” conference, hosted by Manpower Group and Apollo Education Group at the National Press Club. The conference highlighted a ManpowerGroup’s Talent Shortage Survey, which found that 38 percent of employers globally report difficulties filling jobs.
As a top 20 global employer, with over 133,000 employees in the U.S., we recognize that a key part of the challenge is building a workforce with the necessary STEM skills. (more…)
Infrastructure, Information Systems & Technology,
Sodexo North America
Companies today are utilizing an ever increasing array of outsourced IT services. When considering outsourced IT services it’s imperative to enter into the vendor selection process well prepared. It is critical to fully define your requirements before you sit down to evaluate an outsourcing company. Hint: Start with your desired end result in mind. Ask yourself, “What does an exceptional experience and partnership look like to me?” These five questions will get you started on your away to evaluating the right arrangement for your business. (more…)
An astonishing 50 percent of the workforce will be composed of millennials by the year 2020, according to a PWC report. It may be hard to categorize all people who were born between 1980 and 2000 (millennials) as one type of person because people can vary significantly in mentality and habits. However, research and first-hand experience shows ways to improve engagement among millennials. Below are three things to keep in mind for engaging millennials. (more…)
For the vast majority of us, having a boss is just a fact of life. Whether or not we get along with those bosses, however, can be much less of a sure thing—but it doesn’t have to be.
Other than being a friendly, intelligent and all-around all-star employee, which of course you are, there are steps you can actively take to better connect with your boss, and they’re not even that hard. Check them out: (more…)
Yesterday the New York Mets announced that they signed Tim Tebow to a minor league baseball contract. It marks a second career for Tebow and it’s just another surprising turn in his unusual sporting history. His story of success, struggles and resilience is one we can learn from in our own careers. (more…)
Chief Administrative Officer,
Mackenzie Health & Chief Financial Officer,
Mackenzie Innovation Institute
We just celebrated Labor Day, when we take the day off to relax and honor the hard work we do all year ‘round. But you shouldn’t have to take a day off work to enjoy yourself. Making work your happy place can go a long way towards improving your health and well-being. In fact, happiness in the workplace has been proven to increase employee engagement, which boosts productivity. And who doesn’t want to be happier, more engaged and more productive?
According to a recent Gallup poll, 70% of workers either hate their job or feel completely disengaged at work. But we can take steps every day to make our workplace more enjoyable. Here are three tips: (more…)
Today is Women’s Equality Day, and it’s the perfect time to both celebrate women’s achievements and bring attention to the inequalities still lingering in the workplace.
It’s been more than half a century since Congress passed the Equal Pay Act, but even today American women across the workforce can find themselves hitting the glass ceiling. Women make up nearly half of the workforce, but they’re paid only 79 cents for every dollar a man makes. Women are also under-represented in upper-level positions. In fact, only 4.6 percent of Fortune 500 and S&P 500 companies are run by women. (more…)
Sodexo North America
This is the first blog in an ongoing series examining how colleges and universities can understand and address the expectations of Generation Z college students. We’ll explore some of the most significant issues, including academic interests, housing expectations, ideological tendencies, dining preferences, and spending habits. The goal is to provide valuable insights that can help guide campus decision-makers in creating an environment that supports student success, well-being, satisfaction, and achievement. (more…)
When it comes to the championship of any sporting event, all eyes are on the athlete. And reasonably so, given that the athlete has poured thousands of hours into preparing for this one moment. However, we often forget about all the other people who help athletes turn their dreams and aspirations into reality, specifically the coaches. (more…)
Information Systems & Technology,
Sodexo North America
At Sodexo, we have been recognized and awarded for our efforts to end childhood hunger through the Stop Hunger Foundation. It is customary to see decorated cardboard boxes around the office collecting donations or volunteer teams organizing food drives. Three years ago, my team and I embarked on a drive of our own—working with our culinary group in building a highly integrated technology platform for our foodservice operations that truly transforms the way we go to market and execute activities at our food operations – both from a business process and technology perspective. These changes demonstrate Sodexo’s commitment to Quality of Life values both for our unit staff and for our consumers. (more…)
Infrastructure, Information Systems & Technology,
Sodexo North America
Businesses that want to be competitive in the global marketplace must invest in infrastructure that is robust, resilient, secure, available and responsive. Ensuring the user community has 24/7 access to their data is a business imperative. Sodexo chose a Tier III data center partner to ensure that their systems have robust physical security and a facility that provides redundant power and cooling for their IT equipment. This helps to ensure the availability of their business critical applications. (more…)
This is the fourth in a continuing blog series based on the findings from the Sodexo 2016 Healthcare Compendium, a compilation of research that examines the increasing trend toward a focus on value in the healthcare sector. Read the full article: Trends in Healthcare Technology
Most major communities have one or more main hospitals, each surrounded by aligned patient-centered medical homes, specialty clinics, outpatient doctors’ offices, ambulatory clinics, urgent care centers and often, smaller, outlying hospitals. The individual entities within each network need to work in concert with each other, but it can be challenging to communicate efficiently so that patient information is secure, consistent and compliant.
Sodexo Future Leader Intern
“It’s not the destination, it’s the journey.” That was the advice our AP Physics teacher told us before the Physics Olympics, a high school competition that tested students on their physics knowledge through mental and hands-on challenges. Being the cool high schoolers we were, we had spent the past months studying physics, completing practice challenges, experiencing failure and most importantly, finding success. (more…)
This is the third in a continuing blog series based on the findings from the Sodexo 2016 Healthcare Compendium, a compilation of research that examines the increasing trend toward a focus on value in the healthcare sector. Read the full article: Lowell General Hospital: Partnering for Excellence (more…)
J.K Rowling has expanded upon the world of Harry Potter, introducing us to a new wizarding school named Ilvermorny. Located on a mountain is Massachusetts, Ilvermorny is the school that all American wizards go to. The school is composed of four houses, each of which representing different character traits. Take this quiz to see which …
We are at the end of July and that means training camp for the National Football League (NFL) 2016 season is just around the corner. Before the teams officially take the field in the fall, they will spend copious amounts of time practicing and preparing this summer. It’s not too much of a stretch to consider how a little summer training and team-building could improve your team’s performance as well. (more…)
Sodexo North America
This is the second in a continuing blog series based on the findings from the Sodexo 2016 Healthcare Compendium, a compilation of research that examines the increasing trend toward a focus on value in the healthcare sector. Read the full article Understanding and Managing Patient Fear in the Hospital Setting.
The new animated film The Secret Life of Pets topped the box office for a second straight weekend with total earnings over $250 million globally and breaking box office records. The animated film follows New York City pets who wonder what their owners do all day at this mysterious place called “work.” (more…)
Sodexo North America
This week the facilities management community came together to celebrate World FM Day and honor all the men and women who support the health, safety, productivity and well-being of people who utilize the built environment. In honor of this annual occasion, I wanted to talk about the importance of effectively managing your assets. (more…)
Health Care Systems,
Sodexo North America
This is the first in a continuing blog series based on the findings from the Sodexo 2016 Healthcare Compendium, a compilation of research that examines the increasing trend toward a focus on value in the healthcare sector. (more…)
Sodexo North America
“Most people are about as happy as they make up their minds to be.”
Sometimes finding happiness must be very intentional but simply knowing happiness is a choice is not enough. Experiencing it requires a conscious decision every day and it is not always easy.
A while ago one woman took the Internet by storm with her Facebook Live video gone viral. Candace Payne, otherwise known as “Chewbacca Lady,” bought a noise-making Chewbacca mask, put it on, laughed quite a bit, and shared her experience on Facebook. The video has garnered over 159 million views and millions of likes. Whether you love Star Wars or you have no idea what a Chewbacca is, one thing for certain is that Candace Payne most likely brought a smile to your face. (more…)
The Office, NBC’s hit comedy that aired from 2005 to 2013, led to millions of viewers laughing on a week to week basis. It was one of my favorite shows and even all these years later, it still makes me laugh…and rings true of what goes on in most office environments, albeit a little exaggerated. The show documents the life of a rather dysfunctional office and their daily antics. While as a whole, the extreme personalities of The Office, lead to an incongruous environment, there are traits from each of the characters that can be quite beneficial when applied in the workplace. (more…)
Sodexo North America &
Former Marine Veteran
“I’m someone who will push you beyond all reasonable limits. Someone who will ask you not to just fulfill your potential but to exceed it. Someone who will expect more from you than you may believe you are capable of.” – Pat Summitt (more…)
Data Analytics for Healthcare Outcomes
ISO:55000 sounds like the name for the latest addition to the Star Trek fleet, but it’s actually the international gold standard in facilities asset management. This sounds a lot less exciting, unless, like me, you are focused on improving the Quality of Life for clients and customers in their buildings through an improved Asset Management Framework (AMF). For me, ISO:55000 certification is not only exciting, it’s the pinnacle of achievement! (more…)
Monitoring an enterprise’s key performance indicators (KPIs) in a challenging economic environment makes the difference between profitability and loss, exceeding or failing stakeholders’ expectations, success or failure. Agility is essential, but challenging to achieve without a comprehensive platform that enables executives to see the whole picture as well as each component in real time. Sodexo’s Client Intelligence Portal (CIP) platform integrates and aligns all information and operational data, creating a “one stop shop” that aligns to current and future expectations. (more…)
Last night was an historic comeback win for the Cleveland Cavaliers, but what was really impressive and a lesson for us all, was the nature of the Cavs’ comeback. Psychologically, when you’re already behind, winning can become even harder. That’s a lesson that’s as true on the basketball court as it is in the office. (more…)
Tickets are hard to come by for the Broadway show “Hamilton,” which won the Tony Award for Best New Musical Sunday night. But that hasn’t stopped it from becoming a sensation across the country, with many people listening to its soundtrack on repeat. Much of its popularity comes from the innovative way it blends American history with a hip-hop-meets-show-tunes soundtrack. (It’s not every day you hear cabinet meetings imagined as rap battles.) Yet part of what makes the story so compelling is its real-life hero, Alexander Hamilton, who was talented and flawed in equal parts. (more…)
While expanded globalization is swiftly increasing the competitive landscape for most businesses, it is also creating many more opportunities (and choices) for top STEM talent. The U.S. Department of Commerce projects that STEM occupations will grow by 17 percent between 2008–2018, compared with only 9.8 percent for non-STEM fields. In addition, the nonprofit Science Pioneers, expects demand for STEM professionals to add more than 1 million jobs to the U.S. workforce over the next four years. Compare this with the number of bachelor degrees in STEM-related fields, which has remained relatively flat for nearly 20 years, and you can clearly see the talent-gap most businesses will have to deal with. To make matters worse, the U.S. Department of Education reports that only 16 percent of high school seniors are interested in pursuing STEM careers. (more…)
Sodexo North America
For a long time the primary focus of marketers has been on reaching Millennials. But, to get ahead of current trends, companies need to turn their attention to the next generation on the horizon—Generation Z (Gen Z). Although Gen Z is relatively young – Demographers place its beginning anywhere from the early ’90s to the mid-2000s according to a 2015 article in the New York Times, they already have nearly $44 billion in spending power and make up over a quarter of the U.S.’s population. This new wave of tech savvy, responsible and authentic individuals calls for a different style of marketing to catch their attention. (more…)
Sodexo North America
I’m excited to announce that Sodexo Insights has relaunched as a new, innovative content hub sharing our experience in designing environments built to improve performance and enhance quality of life for the 15 million people that Sodexo serves in North America.
As we unroll the new SodexoInsights.com, I’d like to highlight several new features. (more…)
Experts from around the world agree: the design of collective spaces can improve quality of life. From transforming a city in crisis, to opening channels that increase knowledge, and improving performance in organizations, the effective use of space can foster rejuvenation, creativity and community. Even in the face of what seems like insurmountable obstacles, the way we use and reuse space can inspire progress and instill hope for a better future. (more…)
The TV series Game of Thrones, which returned to HBO for a sixth season on Sunday, has hooked millions of viewers with its tale of the power struggle to rule the fictional kingdom of Westeros. With hundreds of characters and about as many plot twists, it’s as much a study of personality types as it is of leadership. The main characters’ paths and struggles can mirror leadership styles we see in our workplaces. Do you recognize yourself, your managers, or your colleagues in any of the leadership types below? (Mild spoilers ahead.)
The workforce, in the U.S. and globally, is evolving at an unprecedented rate. With the addition of Generation Z, it will soon be five generations strong. While having access to such an extensive pool of talent is an exciting prospect for many employers, managing employees across such a broad range of demographics will require leadership to flex their styles and meet employees where they are. (more…)
What accounts for the difference between companies that can hit the ball out of the park and those that are merely staying in the game? According to Swiss research and consulting firm Egon Zehnder a handful of companies enjoy superior growth and profitability because they maintain a high performance culture that drives vision, purpose, action and results. Encouraging an organizational culture to thrive begins with openness, honesty and transparency. Everyone needs to feel a sense of inclusion and understand how their ideas and contributions positively impact organizational outcomes.
The source of an employee’s motivation can have a profound effect on the work they produce. One factor for motivation may be compensation. However, for many employees, the opportunity to apply their skills and abilities to achieve a larger goal is an important driver. Knowing that they are contributing to a positive outcome for the organization leads to greater productivity and engagement.
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