Healthcare Services
Infection Prevention: The New Standard of Clean
Jeff Paulson
Jeff Paulson
CEO, Healthcare,
Sodexo North America

Professional cleaning isn’t just about cleaning restrooms and mopping floors anymore; today’s Environmental Services teams must focus on preventing the spread of illness and infection.

In our ever-shrinking world, we’ve seen infectious pathogens travel even more quickly from person to person. Organisms like MRSA and VRE have been created by overuse and incorrect use of antibiotics, and outbreaks like Ebola and Zika spread quickly due to increased global travel. Many of these pathogens can live on surfaces like tables, counters, door handles, computers and tools, where they can pass from person to person. (more…)

Using “Big Data” in Healthcare FM: A Growing Trend
Roopesh Chetty
Roopesh Chetty
Vice President,
Data Analytics for Healthcare Outcomes

“Big Data,” the phenomenon every industry and professional is hailing as the next great innovation-driver, has its origins in part in the healthcare industry. In today’s fast-paced environment, Big Data is likely to play an increasing role in helping hospitals stay ahead of the curve in the ever-changing healthcare industry. (more…)

Driving the Evolution of Patient Experience
Alison B. Saine
Alison B. Saine
Director, Patient Insights
Sodexo Global Healthcare

Ten years ago it was enough to treat patients’ clinical needs—if the medical or surgical treatments were a success, the patient left satisfied. Improving the patient experience was a supplemental priority for hospitals. Now patients and potential patients pay attention to how they receive clinical treatments and how healthcare providers communicate with them both before and after they leave the hospital. Their perception of care drives hospital revenue and reimbursements, hence making Patient Experience a core element of healthcare services. (more…)

A Path Toward Culturally Competent Health Care
Dan Bueschel
Dan Bueschel
CEO,
Sodexo Healthcare,
North America

Since the launch of the Affordable Care Act (ACA), minorities across the U.S. have made significant gains in healthcare coverage.  The Henry J. Kaiser Family Foundation reports that between 2013 and 2015 the uninsured rates fell for all racial and ethnic groups. While the future of the ACA is uncertain, the fact is that our country is becoming more demographically diverse. Pew Research projects that by 2055 there will not be a single racial or ethnic majority. (more…)

Spotting Trends in Population Health Management
Nebeyou Abebe
Nebeyou Abebe
Senior Director,
Health & Well-Being
Sodexo North America

This is the final blog in a continuing series based on the findings from the Sodexo 2016 Healthcare Compendium, a compilation of research that examines the increasing trend toward a focus on value in the healthcare sector. Read the full article: Trends in Population Health Management (more…)

Using Technology to Transform Healthcare
Aster Angagaw
Aster Angagaw
CEO, Specialty &
Canada Healthcare,
Sodexo North America

This is the fourth in a continuing blog series based on the findings from the Sodexo 2016 Healthcare Compendium, a compilation of research that examines the increasing trend toward a focus on value in the healthcare sector. Read the full article: Trends in Healthcare Technology

 

Most major communities have one or more main hospitals, each surrounded by aligned patient-centered medical homes, specialty clinics, outpatient doctors’ offices, ambulatory clinics, urgent care centers and often, smaller, outlying hospitals. The individual entities within each network need to work in concert with each other, but it can be challenging to communicate efficiently so that patient information is secure, consistent and compliant.

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When a Service Provider is Part of the Team
Dan Bueschel
Dan Bueschel
CEO,
Sodexo Healthcare,
North America

This is the third in a continuing blog series based on the findings from the Sodexo 2016 Healthcare Compendium, a compilation of research that examines the increasing trend toward a focus on value in the healthcare sector. Read the full article: Lowell General Hospital: Partnering for Excellence (more…)

Identifying Approaches to Improve the Patient Experience
Jeff Paulson
Jeff Paulson
CEO, Healthcare,
Sodexo North America

This is the second in a continuing blog series based on the findings from the Sodexo 2016 Healthcare Compendium, a compilation of research that examines the increasing trend toward a focus on value in the healthcare sector. Read the full article Understanding and Managing Patient Fear in the Hospital Setting.

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New Challenges May Present Opportunities for the Hospital C-Suite
Calvin Johnson
Calvin Johnson
President,
Health Care Systems,
Sodexo North America

This is the first in a continuing blog series based on the findings from the Sodexo 2016 Healthcare Compendium, a compilation of research that examines the increasing trend toward a focus on value in the healthcare sector. (more…)