Corporate Services
Millennials have already changed the workplace. Here’s how.
Mark Bickford
Mark Bickford

President,

Corporate Services

Sodexo North America

For many years now, we’ve been making conjectures about the impact millennials could have on the workforce as more of them begin their careers. The majority of millennials—those born between about 1980 and the mid-1990s—are now of working age. Their impact on the workplace isn’t just conjecture anymore: It’s here.

Sodexo’s 2017 Workplace Trends Report shows that, as expected, this generation is having a major impact on the way we work today. Our key findings about millennials in the workplace show: (more…)

Corporate Services Workforce & Workplace
How Smarter Spaces Can Inspire Progress
Mark Bickford
Mark Bickford

President,

Corporate Services

Sodexo North America

Experts from around the world agree: the design of collective spaces can improve quality of life. From transforming a city in crisis, to opening channels that increase knowledge, and improving performance in organizations, the effective use of space can foster rejuvenation, creativity and community. Even in the face of what seems like insurmountable obstacles, the way we use and reuse space can inspire progress and instill hope for a better future. (more…)

Corporate Services Workforce & Workplace
Big Data in the Workplace: Can it Enhance Employee Productivity and Quality Of Life?
Mark Bickford
Mark Bickford

President,

Corporate Services

Sodexo North America

This is the third in a continuing blog series based on insights and findings from the Sodexo 2016 Workplace Trends Report. The Report examines nine key trends affecting business outcomes and the quality of life of employees and consumers. To learn more, access the full article: Big Data in the Workplace : Can it Enhance Employee Productivity and Quality of Life?

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Workforce & Workplace
Happiness by Design: Office Designs that Increase Employee Happiness
Mark Bickford
Mark Bickford

President,

Corporate Services

Sodexo North America

The marketplace is flooded with articles, books and even phone apps trying to solve the question of what makes people happy. While happiness may seem like an esoteric concept, its origins are now being broken down to a science. Similarly, when it comes to employee engagement, figuring out what it takes to create a work place where employees are happy (and therefore more productive) has become a scientific pursuit of trying to find the right solutions. However, research shows that even with all the time, effort and dollars companies have spent to address employee engagement, the overall rates of employee satisfaction and happiness are still less than desirable.

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Workforce & Workplace
The Inevitable Shift Toward a Quality of Life Economic Model
Mark Bickford
Mark Bickford

President,

Corporate Services

Sodexo North America

A new quality of life economic model is developing thanks to communications, green energy and transportation connected via the platform of the Internet of Things. This glimpse of the completely new economic paradigm that will fully emerge over the next 25 years was offered by Jeremy Rifkin at the inaugural Quality of Life Conference sponsored by Sodexo in New York in May. Rifkin, an economic and social theorist, writer and political advisor, sees the new economic paradigm coupled with extensive sharing of information and goods—like cars—leading to an improved overall quality of life for people and the planet.

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Workforce & Workplace
Why Big Data Offers a Million Little Opportunities to Increase Business Productivity
Mark Bickford
Mark Bickford

President,

Corporate Services

Sodexo North America

Every day, we create 2.5 quintillion bytes of data — so much that 90% of the data in the world today has been created in the last two years alone, according to IBM. This massive accumulation of information is commonly referred to as Big Data.  Predictive analytics or other advanced methods are used to extract value from Big Data that has the potential to help organizations make faster, more intelligent decisions.  And better decisions can mean greater operational efficiency, cost reductions and reduced risk.

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Workforce & Workplace
Whole Brain Thinking: Skills Sets for the New Conceptual Age
Mark Bickford
Mark Bickford

President,

Corporate Services

Sodexo North America

History teaches us a great deal about building a workforce that can get the job done.

As civilization progressed from the agricultural age to the industrial age to the information age, the modern workforce evolved from farmer to factory worker to knowledge worker. Over time, our focus shifted from produce to production to productivity. Today, we are moving from the information age into a service-based economy, and a whole new set of competencies are required, including the integration of soft skills with design thinking.

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Health & Wellbeing
Coffee – The Secret Ingredient for Increased Productivity?
Mark Bickford
Mark Bickford

President,

Corporate Services

Sodexo North America

According to Statistic Brain, coffee, fresh brewed and fragrant, is enjoyed by 100 million Americans every day—and 25% drink more than 13 cups each week. Our caffeinated nation’s productivity outpaces all other countries, and though this can’t be directly correlated to coffee consumption, it’s probably a contributing factor.  While I’m not a huge coffee drinker, I can tell you that a little surge of caffeine boosts my output and really keeps me alert, both physically and mentally.

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Community Engagement
The Rise of Airports as the New City Center
Mark Bickford
Mark Bickford

President,

Corporate Services

Sodexo North America

On Dec. 17, 1903, the Wright brothers successfully flew the first powered, manned airplane. The flight lasted only 12 seconds and covered just 121 feet. By the 1950’s commercial aviation took off. The increasing availability of affordable air travel considerably expanded aviation’s role in sustaining society. What was once a luxury commodity is now essential to tourism, trade and commerce. In fact, according to the International Air Transportation Association more than 8 million people travel by air every day.

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